The MUUT, which bridges the worlds of water and land, is our eyewear brand dedicated to protecting your eyes and soul. The vast expanse of land within the embrace of the earth stands as a testament to time and a culmination of life. It is here that we discover new perspectives and possibilities.
The MUUT, which bridges the worlds of water and land, is our eyewear brand dedicated to protecting your eyes and soul. The vast expanse of land within the embrace of the earth stands as a testament to time and a culmination of life. It is here that we discover new perspectives and possibilities.
The MUUT, which bridges the worlds of water and land, is our eyewear brand dedicated to protecting your eyes and soul. The vast expanse of land within the embrace of the earth stands as a testament to time and a culmination of life. It is here that we discover new perspectives and possibilities.
The MUUT, which bridges the worlds of water and land, is our eyewear brand dedicated to protecting your eyes and soul. The vast expanse of land within the embrace of the earth stands as a testament to time and a culmination of life. It is here that we discover new perspectives and possibilities.
The MUUT, which bridges the worlds of water and land, is our eyewear brand dedicated to protecting your eyes and soul. The vast expanse of land within the embrace of the earth stands as a testament to time and a culmination of life. It is here that we discover new perspectives and possibilities.
The MUUT, which bridges the worlds of water and land, is our eyewear brand dedicated to protecting your eyes and soul. The vast expanse of land within the embrace of the earth stands as a testament to time and a culmination of life. It is here that we discover new perspectives and possibilities.
The MUUT, which bridges the worlds of water and land, is our eyewear brand dedicated to protecting your eyes and soul. The vast expanse of land within the embrace of the earth stands as a testament to time and a culmination of life. It is here that we discover new perspectives and possibilities.
The MUUT, which bridges the worlds of water and land, is our eyewear brand dedicated to protecting your eyes and soul. The vast expanse of land within the embrace of the earth stands as a testament to time and a culmination of life. It is here that we discover new perspectives and possibilities.

MUUT Customer

Only for orders that have not yet been shipped out 

You can change the place of order before delivery. 

Please contact the customer center (1577-1622) by 12 a.m. on the same day or 

If you leave an inquiry on the bulletin board, I will check and help you proceed. 

If the shipment has already been completed or is in the process of shipping 

Please understand that it is difficult to change the address.

It generally takes 1 to 3 business days after payment is completed, 

There may be some differences depending on the situation of the courier.

For orders that have not yet been shipped out 

Cancellation is possible before delivery. 

Please contact the customer center (1577-1622) by 12 a.m. on the same day or 

If you leave an inquiry on the bulletin board, I will check and help you proceed. 

If the shipment has already been completed or is in the process of shipping 

Please understand that it is difficult to change the order.

If you are in the process of shipping the invoice after registering it, the tracking may not be possible. 

If the tracking is not available by the next day, please contact the customer center at 1577-1622 

If you leave an inquiry about the bulletin board, We will check and help you proceed.

Please proceed with the exchange/return reception method as follows. 

Please click on exchange/return information, receive Q&A, or request a claim at the customer center (1533-1848). 

If you send it directly, please call Hanjin Courier (1588-0011) or register a return package online. 

 - Return address: B101, 38, Seongsu-ro 24-gil, Seongdong-gu, Seoul (Seongsu-dong, Century Plaza)

 - Recipient : MUUT 

- Contact: 1577-1622 

Inevitably, if you use another courier, you have to pay in advance and send it.

We are helping you to exchange/return it as soon as possible, 

It takes about 5 to 7 business days to check for any abnormalities in the inspection work after receiving the warehouse. 

Please understand that exchange/return is difficult if there are any traces of contamination, damage, or wearing of the product during the inspection stage.

The driver will visit and collect it within 1-2 days of receiving the exchange/return. 

Sometimes the collection is missing 

If that period is exceeded, please contact the customer center at 1577-1622 

If you leave an inquiry about the bulletin board, I'll help you proceed.

In the following cases, it may be difficult to confirm the deposit.   

1. If the order amount and deposit amount are different 

2. If the orderer and the depositor are different 

3. In the case of depositing multiple times differently than the amount in the order form 

4. If the order is automatically canceled because the deposit is not made within 3 days of the order 

In that case, it may be cumbersome for customers, but please contact the customer center or Q&A board.

If you send it to the following e-mail, We will help you guide you. 

메일 : muut.cs@gmail.com

(주)상하팩토리


38, Seongsui-ro 24-gil, Seongdong-gu, Seoul, Republic of Korea, B101

TEL : 02-1577-1622 | EMAIL : muut.cs@gmail.com


Copyright 2024. Sangha Factory Co., Ltd. all rights reserved. 



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(주)상하팩토리 




38, Seongsui-ro 24-gil, Seongdong-gu, Seoul, Republic of Korea

TEL : 02-1577-1622  | EMAIL : muut.cs@gmail.com


Copyright 2024. Sangha Factory Co., Ltd. all rights reserved.